Payment by Mail
Full or Installment Plan Payments via mail
We have a variety of payment plans and can send you paper bills through the U.S. mail according to the payment plan you select
Full Payment Plan
Want to take care of the whole bill now? Just return your bill with a check for the full amount due. No service fees apply.
Installment Payment Plan
After an initial down payment, we'll bill you in installments based on the plan you have chosen. A service fee will apply for each installment. Just send the invoice with your check or money order for the minimum amount due.
Full and installment plan Payments should be sent to:
| Hanover Customers | Citizens Customers |
|---|---|
| The Hanover Insurance Group Attn: Direct Bill P.O. Box 4031 Woburn, MA 01888-4031 For Overnight Payments Only: The Hanover Insurance Group - Box 4031 Mellon Financial Services Aim# 026-0017 135 Santilli Hwy Everett, MA 02149 |
Citizens Insurance Company Dept. 77880 PO Box 77000 Detroit, MI 48277-0880 |
May We Help You?
Our customer service team is ready to help. Please let us know if you have any question about your payment options.
1-800-922-8427
